Top Benefits of contracting Maintenance & Support

1. Better service levels at lower overall cost.

2. Ability to reallocate budget to meet business requirements.

3. Higher system ROI by extending usability.

4. Ability to provide or supplement in-house maintenance.

5. Certified technicians skilled in cross-platform environments.

6. It is hassle and difficult to find honest and reliable repair service.

7. High costs of equipments and service labor.

8. You can repair the product you purchase many times until it is no longer repairable, then it will be replaced with the same product of its like kind and quality.

9. To avoid the hassle in dealing directly with manufacturers.

10. Get special prices on the consumables.

Keeping your business systems purring....

Whether you need a regular service agreement or occasional emergency help-desk support, we can tailor a service and support solution to suit your requirements. Our services include:

Service Contract (AMC - Annual Maintenance Contract)

We can offer your company a support and service contract to keep your business' equipment systems at peak performance. The service contract includes regular scheduled maintenance for all systems and equipment at an agreed service level and cost.

On-site support

We offer phone and on-site support as well as support for a wide range of hardware. We aim to provide you with the highest possible level of customer service. When you call us we assign you with an experienced technician who can provide you with an 'end-to-end' resolution to your problem. Our technician will assess your situation, before recommending a course of action. If it is necessary to buy new parts or software than the technician will install these and ensure that you have a working system.

Rest assured that Clear Intentions keeps track of your support history so that we can maintain the continuity of care that you expect and trust.

Off-site / remote systems management

For fast, efficient more cost-effective support, Clear Intentions can instigate a protocol to manage your company's equipment remotely. Problems can be fixed quickly with minimum impact on your business and without waiting for a technician.